EPIKMOUNT | Privacy Policy
Epikmount JSC, called “Epikmount” or "Epik"; and “we,” “our,” “us” refers to Epikmount JSC in this Privacy Policy which applies to Epikmount’s games and apps. This Privacy Policy explains how we, and affiliated companies (collectively, "Epikmount", “Epik” or "we", "us", "our") collect, use, secure, and/or disclose end-users’ (“you” or “your”) or otherwise processes your personal information when you use our Services. Please read this Privacy Policy carefully to understand our policies and practices regarding Personal Data and how we will treat it.
Please be reminded that if you DO NOT agree with the method described in this privacy policy that we use to process your personal information, please DO NOT provide your information when asked during gameplay and stop using that game/app service. By using that game and/or its related services, you are consenting to the rules concerning your personal information described in this privacy policy.
Should you have any questions regarding our services or requests concerning the deletion of your personal data, you may contact our data controller via email: am@epikmount.com. We will contact you within 15 business days.
This Privacy Policy clarifies:
What We Collect From You
What information do we collect when you create an account or use a third-party login?
If you choose to create an account, you can register through third-party services like Facebook or Google. When you use these options, we collect data such as your avatar, username, and account ID. This helps us tailor your in-game experience and connect your progress across devices. Alternatively, if you prefer not to register, you may play as a guest, which limits the information we collect but also may limit certain features.
What information do you provide voluntarily, and why?
If you contact us for support or feedback, you may share personal information, such as your email, phone number, or account details. This helps us resolve issues or answer questions directly. By contacting us, you consent to our storing and using this information to enhance your experience.
What information is automatically collected, and what is it used for?
For optimal gameplay, we automatically collect data like device type, device ID, IP address, and network connection. This data allows us to analyze game performance, troubleshoot issues, and enhance security by identifying potential risks. If your Android version is below 6.0, we may request additional permissions to access identifiers like IMEI or MAC addresses for compatibility. For greater privacy control, we recommend updating to Android 6.0 or later.
How is your data protected and anonymized?
We prioritize your privacy by anonymizing and de-identifying information whenever possible. This means we take steps to prevent personal identification unless strictly necessary for specific features, such as managing payments or in-app purchases.
Certain Permissions To Enhance Your Experience
Why does the game need access to your device’s storage?
Access to your device’s storage lets us save your game progress, images, or other data relevant to gameplay. We will always ask for your consent before using this permission, and if you decline, some features, like saving progress, may not function as expected.
Why do we check your network status?
Network status checks help us manage data usage warnings and optimize gameplay. This is especially helpful if you are on a mobile network, so you’re alerted about potential data consumption while playing.
Third-party Partners’ Interaction With Your Data
How do payments work in the game?
In-game purchases, such as virtual items or an ad-free experience, are handled by Google’s payment service. We do not store your payment details; instead, Google securely processes the transaction and provides us with confirmation once completed.
Which third-party services are used, and where can you learn about their data practices?
We use several third-party services for advertising, analytics, and error reporting. Each of these services has its privacy policy, which you can review to understand how your data is handled. Here are links to the privacy policies of some of the third-party services integrated into our games:
How We Store And Protect Your Personal Information
Where is your personal information stored?
Your data is stored in accordance with local privacy laws, either within your country or region or in secure locations where our company operates. This allows us to comply with regulations and keep your data protected under various legal standards.
How is your data secured against unauthorized access?
We implement industry-standard security practices, such as encryption, anonymization, and strict access control. Only authorized personnel can access your data, and we monitor access continuously. Additionally, if any security incident arises, we will notify you and take immediate action to secure your information.
Personal Information Disclosure
With whom would we share your data and why?
We may share your information with law enforcement if legally required, during purchases (such as with payment processors), or in the event of a company merger or acquisition. For example, if you are involved in a payment dispute, your data might be shared with relevant payment providers for resolution.
Can you choose to restrict data sharing?
Certain data sharing is essential for game functionality, but if you’d like to limit data sharing with third-party partners, you can do so by disabling specific permissions or opting out where possible in your device settings.
How We Manage Your Personal Information
How can you update or delete your personal information?
If you want to update or delete your information, reach out to us using the contact information provided. We’ll verify your identity and process your request, although deleting certain data may impact game features.
How do you delete your account?
You can delete your game account by contacting us directly. Once deleted, your account and all associated data are permanently removed, so please proceed with caution.
How We Protect Minors’ Information
We avoid collecting data on users under 16, do not target interest-based ads at minors, and will delete any data if we discover it was collected from a minor. If you are a guardian with concerns about data, please contact us.
Cookies Use
We use cookies and similar technologies to save progress, customize game experiences, and gather analytics. These tools help us improve gameplay, but you can control cookie settings in your device or browser.
Privacy Policy Change
We may update this Privacy Policy to keep it accurate and compliant with new regulations. Any changes will be announced on this page or within the app. We recommend checking back periodically to stay informed.
Special Notification for residents in California, U.S.
California residents may request specific privacy information by contacting us via email as provided and explicitly asking for a copy of “California Privacy Right Statement”. Please allow up to 30 business days for a response.
If you are a registered user under 18, reside in California, and wish to delete content or information you have posted on our service, contact us with details to help locate it.
Please be reminded that content or information may not be removed under the following circumstances:
i/ Required by other states or federal laws to keep this content or information.
ii/ Posted, stored, or reposted by another user.
iii/ Anonymized and unidentifiable as a minor's content.
iv/ Posted without following deletion request guidelines.
v/ The minor received compensation for the content.
In addition, any content in this clause cannot be construed as restrictions preventing law enforcement agencies from acquiring this kind of content or information.
Special Notification for residents in the E.U.
When transferring personal information outside the EU, we apply technical and physical safeguards in compliance with EU laws. For any questions about this process, feel free to contact us.
We only collect, use, or store your information if:
i/ You willingly and initiatively provide us with information.
ii/ It is collected for the purpose of providing the service(s) you demand.
iii/ It is necessary to protect your or others’ vital interests.
Deletion Requests:
EU residents can request data deletion by contacting us. However, we may retain your information if, for example, it is needed to prevent fraud. Deletion requests may also be denied if:
i/ We cannot verify your identity.
ii/ Your request is deemed excessive.
iii/ Your request has a detrimental influence on others' rights or liberty.
Contact Us
If you have any questions about our Privacy Policy or wish to manage your data, please reach out to us at am@epikmount.com.
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